TxtChain

Blockchain based RegTech Platform for Messaging services

Our TxtChain allows Telco Operators to register enterprise- clients & telemarketers on a unified platform with access to the Regulator to establish accountability for each event of communication for arresting Unsolicited Commercial Communication (UCC). Txtchain is a Blockchain-enabled Reg-Tech platform to block Unsolicited Commercial Communication (UCC) across messaging networks.

It provides real-time consent management and scrubbing for Unsolicited Commercial Communications (UCC) – delivered over DLT Technology. Moreover, it also allows Telecom Operators to register enterprise–clients, and telemarketers on a unified platform with access to the Regulator to establish accountability for each event of communication.

Flow Diagram

Features of txtchain

Scrubbing Service

DND collected by MNO and consent collected by enterprises gets stored in the consent management module. This, later on, passes through the scrubbing process where the commercial communication message content, header, and all collected consent data are scrubbed together to decide upon the message to be sent or barred within the network.

Header & Template Registration

Enterprises and telemarketers get their headers and content templates pre-registered by the MNOs. Each Header and Content template are linked together and later used for scrubbing

Report & Analysis Dashboard

Get a real-time view of registered headers, content, consent, complaint, and scrubbing data on a single window dashboard. Extract system critical KPIs to analyse the efficiency of the system.

Stakeholder Registration

The regulator owns the blockchain backend and MNOs deploy their computing nodes with necessary applications to read and write on the blockchain. MNOs onboard enterprises and telemarketers with the front-end web application after desired due diligence.

Consent Management

Enterprises use our Consent management platform to register end-user preferences (purpose, service category, time, etc.) via Analog, digital, or real-time API modes. This data links to header and content templates for scrubbing services, with users having the ability to access and revoke their consent anytime.

Complaints Management

Mobile users can register complaints on their MNO’s TxtChain platform, sharing screenshots and details. These complaints are blockchain-registered and accessible to the MNO and Telecom regulator, enabling effective action against illicit messages.

Benefits

Registration, Authentication & Tracking of all commercial communication events

With well-defined Step-by-Step process of various activities i.e. onboarding, header, content, consent registration etc. makes auditing and tracking easy for Telecom regulator and MNOs. It sets clear accountabilities for all key stakeholders.

Scrubbing user consent without Privacy Violation

User consent is crucial, containing consumer preferences. TxtChain uses hashed values of Header, Content template, and consent to initiate the scrubbing process, ensuring data security. Stakeholders can access only the hash value, preventing misuse of user data.

On-Chain & Off-Chain data processing

To handle high data processing needs, TxtChain uses a hybrid approach. Non-critical data is processed off-chain using conventional technologies, while mission-critical data is pushed on-chain, ensuring agility and meeting stakeholders’ processing demands.

Ensure data security

TxtChain’s platform securely stores user, entities, and MNO data using DLT properties like immutability and encryption. DLT’s distribution and immutability make it a true ‘zero trust’ platform, safeguarding against attacks on individual nodes. It’s not possible by any stakeholders to change any past data in any block.

Identify your Telemarketers & Easy auditing process

MNOs onboard enterprises and telemarketers via TxtChain platform with KYC process. Each entity receives a unique ID, linking all activities (header, content, consent) for effective regulation and monitoring.